I think I should be able to claim my certificate from the settings between the Academic Honesty Policy and the Danger Zone but that space is empty.
I think you’re experiencing a bug some people are having including me. No certifications part show up on your settings page, but I bet you can’t save or change any of your settings either right? There’s a few open issues about it on github, you could try adding your problems to that.
As far as I know the team is aware of it and working hard to fix it. But it seems to be quite a persistent bug. Let’s hope they find the fix soon so we can claim our certs ^^