# Can't login using Email, GitHub or Code

**URL:** <https://forum.freecodecamp.org/t/cant-login-using-email-github-or-code/477574>\
**Category:** freeCodeCamp Support\
**Created:** [September 13, 2021, 4:34am UTC](https://forum.freecodecamp.org/t/cant-login-using-email-github-or-code/477574 "2021-09-13T04:34:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dozer](https://sea3.discourse-cdn.com/freecodecamp/user_avatar/forum.freecodecamp.org/dozer/32/232262_2.png) [@Dozer](https://forum.freecodecamp.org/u/Dozer)\
**Post date:** [September 13, 2021, 4:34am UTC](https://forum.freecodecamp.org/t/cant-login-using-email-github-or-code/477574/1 "2021-09-13T04:34:06Z")

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Hi,

For some unknow reason I can not login into freecodecamp using Email, GitHub or Code authentication methods. Please find the errors below for more details.

_ **A preload for ‘’ is found, but is not used because the request headers do not match.** _  
_**[www.freecodecamp.org/:1](http://www.freecodecamp.org/:1) The resource [https://www.freecodecamp.org/page-data/app-data.json](https://www.freecodecamp.org/page-data/app-data.json) was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.**_

**Oops! Something went wrong. Please try again in a moment.**

 ![image](https://global.discourse-cdn.com/freecodecamp/original/3X/b/f/bf20f894b93b1934efb38d341fd9a91e00261b59.png)

Thanks,  
Dozer

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**Author:** ![ILM](https://sea3.discourse-cdn.com/freecodecamp/user_avatar/forum.freecodecamp.org/ilm/32/363239_2.png) [@ILM](https://forum.freecodecamp.org/u/ILM)\
**Post date:** [September 13, 2021, 7:22am UTC](https://forum.freecodecamp.org/t/cant-login-using-email-github-or-code/477574/2 "2021-09-13T07:22:18Z")

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If you are unable to log in or keep getting “we cannot reach the server…” it may be that you have a duplicated account. To solve this issue you will need to write to [support@freecodecamp.org](mailto:support@freecodecamp.org).

Find more support FAQ’s here:

> **[Common Technical Support Questions – freeCodeCamp FAQ](https://www.freecodecamp.org/news/support/)**
>
> Question: I just signed into my account and I don't see any of my past progress.Answer: You have created a duplicate account. Sign out of your account and sign in using a different email address that you may have used in the past. Note that even...

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**Author:** ![Sky020](https://sea3.discourse-cdn.com/freecodecamp/user_avatar/forum.freecodecamp.org/sky020/32/128093_2.png) [@Sky020](https://forum.freecodecamp.org/u/Sky020)\
**Post date:** [September 13, 2021, 10:14am UTC](https://forum.freecodecamp.org/t/cant-login-using-email-github-or-code/477574/3 "2021-09-13T10:14:20Z")

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Welcome there,

> [@Dozer](#):
>
> Please find the errors below for more details

Just to clarify: These are not errors, but warnings, and should not be related to authentication (signing in).

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**Author:** ![Dozer](https://sea3.discourse-cdn.com/freecodecamp/user_avatar/forum.freecodecamp.org/dozer/32/232262_2.png) [@Dozer](https://forum.freecodecamp.org/u/Dozer)\
**Post date:** [September 14, 2021, 1:18pm UTC](https://forum.freecodecamp.org/t/cant-login-using-email-github-or-code/477574/4 "2021-09-14T13:18:38Z")

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Thank you. I am able to login into the forum using the Gmail, GitHub, or code authorization, but can’t log in to the main site. Thanks for your help. I have emailed the support team as per **ilenia** ’s suggestion.

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**Author:** ![system](https://global.discourse-cdn.com/freecodecamp/original/3X/e/1/e1c433102e34b46dfaa3e15d13ab9a514b127078.svg) [@system](https://forum.freecodecamp.org/u/system)\
**Post date:** [March 16, 2022, 1:19am UTC](https://forum.freecodecamp.org/t/cant-login-using-email-github-or-code/477574/5 "2022-03-16T01:19:26Z")

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Closed on March 16, 2022, 1:19am UTC

This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.
