Certificate issue

Hi everyone :grinning_face_with_smiling_eyes::blush:!

Please I need help - I’ve just taken a proctored exam and waited for 7 days and tried checking my results but no avail. Could someone guide or help me to search out my results? I’ve even filled my personal info, though 50% , and clicked on “claim certification” then it shows: show certification " , but when I click on it, I don’t see anything. Please I’m waiting for your responses.

are you redirected to the homepage? then there is a message saying why the certification is not visible, please read that