Completed Projects Don't Appear on Different Computer

freeCodeCamp Support
#1

I have searched this topic, and I understand there is a bug where signing in via a different method can create a new account.

That is not my issue. Even if I sign in on a different computer with the SAME method, by curriculum is still blank. Does anyone have suggestions?

Thank you

#2

please be more specific with what you mean with “blank”

what do you see and don’t you see?
the checkmarks, the code when you open a challenge, what?

#3

all of the above. I seems to “think” my account is new. When I sign in on this PC, I have all of my green checkmarks indicating that my projects are complete. When I sign in on another, I have nothing.

I realize ongoing projects are stored locally on the browser. That is not my concern.

#4

is your username the same in both?

do you log in with the same email? (freecodecamp accounts should be linked to the email, unrelated to what kind of log-in method you are using)

#5

I sign-in via Github, and only have one github account

I have tried to sign in “manually” via the email account but that does not work. I have seen other topics saying you have to sign in with the exact same method or it makes a new account.

#6

does your username appear the same in one computer and the other?

#7

no, it generates a new userrname on the new PC

#8

try deleting the extra account, and try logging in again - that should be able to delete the wrongly created account and let you keep the one you use

#9

if the username is different I can be confident im not destroying my actual account right? im scared!

#10

yes, you will not be deleting your usual account

#11

I have tried this but it keeps generated a new account every time I attempt to log in. Is there a way to see all accounts associated with an email?

#12

are you sure your github account doesn’t have two email addresses associated?

at this point I would say you need to write at team@freecodecamp.org gor help

1 Like
#13

I have done this on the 14th, but no response, and my situation has not changed.
still an endless stream of new accounts every time I try to log in.
thanks

#14

@QuincyLarson : when you have time can you please check that the email that this user sent arrived to the inbox?

#15

Sure - I’ll look for it. I have a lot of email in there to go through, but I haven’t found anything from @LeeHunterDev. No need to be scared though - there shouldn’t be any data loss.

#16

thank you for you time Quincy. It should be from leehunterdev@gmail.com

#17

@QuincyLarson still no response

should I just assume my account only works on one computer?

#18

they get a loooot of emails

at this point everyone who has the duplicated account is being directed to write at support@freecodecamp.org

see here:

2 Likes
#19