Exam locked even after completing all prerequisites

Hi team,

I have completed all prerequisite courses for the following exams:

- Responsive Web Design Exam

- Relational Databases Exam

However, the “Start Exam” button is still disabled and shows:

“You must complete the prerequisite courses to take this exam.”

I have:

- Verified all courses are completed

- Re-submitted final challenges

- Logged in via browser (not app)

- Logged out and refreshed progress

This seems to be a sync / eligibility flag issue.

Username: hemaa12123

Please help unlock the exam.

Welcome there,

Have you agreed to the Academic Honesty Policy?