In the forums that lead from the Get Help buttons in the courses, is it possible you guys could make the message appear first in the preview? It’s hard to see if an issue’s already been answered as all you can see is browser information etc, which leaves either clicking on lots of posts one by one, or more likely it encourages people to pretend to have checked and just create a new post anyway, which doesn’t seem efficient for you.
when a post in a topic is marked as solution, there is a checkmark near the topic title in the topic list, is that what you mean? otherwise I don’t understand
oh you mean this
we are not able to change how the software works, it is showing that because the title of the challenge is there.
maybe it could help if we changed the template to not have the challenge title there, but I am unsure if three lines of the topic would help understand if it’s your same issue
if you want to request a change in the forum template, you can open an issue on github
if you want to request a forum software change you need to reach to Discourse instead
Yeah exactly that. The challenge title is fine as a topic name, but it would be great if the but under it (that you screenshotted) could have the message the user typed, which sounds to me like a template thing? I’ll head over to the github, thanks for the pointer
We can’t decide which part of the message will be shown, other than trying to remove the Challenge Title from the bottom part of the template, I am not sure it is going to work, but I have no additional ideas
No worries, thanks for your help. I’ve passed it on in a github request.
As far as I can see the issue is the post body, which is automatically generated by concat-ing various form fields filled in by the user into a string and then auto-posted into the forum, they just need to be concat-ed in a different order. Don’t think there’d be a need to remove anything