I can’t save my name in my profile

I have been trying to redeem Free Foundational C# with Microsoft Certification, but I can’t. It is telling me I need to put my name in my profile. When I try to do it, I get the following error:

“Something went wrong updating your account. Please check and try again“

Can anyone help me, please?

Please check the trophy appears in your Learning Path page.
If it does not appear, try the steps from this forum post.

do you mean you are trying to update your freecodecamp account?

if you keep seeing the error write to support@freecodecamp.org

if it’s your microsoft learn account, in the link posted above there is also how to reach their support