I cannot take my Exam even though I have installed the application and generated my Exam token on the website and pasted the code in

When I paste in the code to the Exam environment, it does not allow me to take the exam as it says I need to complete all the modules within the course which I did before trying to take the exam for the first time and it does not allow me to take it.

Here’s a copy of my HTML and CSS course for the Web Responsiveness course modules that I have completed:

What do you think I should do?
If you could help me sort this issue out, I would greatly appreciate it.
Thank you!

one of the requirements is the academic honesty pledge: https://www.freecodecamp.org/settings#honesty

OK, let me see if it is sorted out now and I’ll get back to you.

It is sorted, thank you!

I have now taken my Exam and submitted it within the Exam Environment App, but when I want to go and retrieve my Web Responsiveness Certification, it says that you need to take some steps in order to be able to claim your certification which I have done already.

What do you think I should do now?

wait until you receive the exam results, it can take up to 7 days