Issue receiving login codes in my inbox

freeCodeCamp Support
1

Passwordless login used to work fine with my AOL email, but recently I haven’t been receiving any verification codes.

Could you look into this for me?

2

Did you check your spam folder?

Please email support@freecodecamp.org

3

Both support@freecodecamp.org and team@freecodecamp.org are already in my contacts, and neither of them is blocked.

I can log into the forum with my AOL email:

Is it possible to set an alternative email, such as my Gmail, and then use passwordless login to access my data on freeCodeCamp/learn?

4

You’ll need to email support@freecodecamp.org about this.

Let them know what email address you are using as well.

5

I sent an email to support@freecodecamp.org

about six hours ago using my AOL address.

The subject line was:

Issue receiving login codes in my inbox

I’ve already reached out — should I also provide my Gmail address as an alternative?

6

You need to wait for a reply.

7

As it’s been less than 72 hours since I reported the issue, I assume the team is still working on it.

8

I was advised to work around the issue by creating a new GitHub account with the same AOL email.
I tried this, but it didn’t work.
So now I have to wait another 72 hours.

9

It’s working now.
I should have clicked “Continue with GitHub” on the sign-in page (https://api.freecodecamp.org/signin).

I assumed I needed to receive a code after creating a new GitHub account, but simply choosing “Continue with GitHub” bypassed the issue.

10

if you use a third party log in you don’t need to receive a code, but all log in methods should be working as long as it’s the same email used

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