It appears that the Microsoft user "User" has not earned this trophy

Hello everyone here! I’m starting with learn.Microsoft and although I already have three achievements, the initial ones like “write your first C# code” and others, then I get the transcription link from files but FreeCodeCamp returns that "It appears that the Microsoft user “Ale Acosta” has “not earned this trophy.” I also changed the required status to public from settings. Please, could someone who has experienced this experience suggest a solution? Thank you!!