Let me preface that I’m new to the forum looking for some advice.
Let me start from the beginning. I got my start as a developer by attending a coding bootcamp for three months and have continued with the freecodecamp curriculum. I was the first person in my cohort to land a job at a mid-sized company that needed a new developer to create in-house web app’s. The projects I worked on over the past three years have taught me a lot about best practices, security and somewhat leveling up my programming skills.
However, there’s a catch. Once I started at the company I was expected to not only to work as a programmer, but to man the call help desk as IT support for our other in-house software. The problem is programming is a hard enough task as it is, to throw in the distractions of taking phone calls all the time hasn’t at times allowed for much “deep work” and has been a real motivation sapper.
The programming projects I work on I love doing for the company, but I find taking these calls has been a inhibitor on my skills.
Any idea’s? Looking for some feedback.