Good afternoon from Europe,
As the title says, my girlfriend works as a Customer Success Specialist for a SaaS company, which sells a SAP product for a specific sector.
These customers can entry data, check performance, expenses…like any other program.
Her position now allows her to check the web app and look for bugs in the system as translation, formulas, ux… She realised that kinda likes to research and look through the product.
Therefore, she is looking for a career change into QA engineer? Web App tester? I am sorry people but I do not know how to call this role.
She graduated from management engineering, which gave her a great base plus she has very analytical thinking, but she deosn´t know how to code.
My questions would be:
-What are the names for the roles with testing, quality check, that would suit to that short description?
-What are a min requirements for a junior position?
-Is the knowledge of programming necessary, if yes, what is the language to start with?
Thank you very much indeed. -