Hello Support Team,
I competed several tutorials using Google Chrome. In Chrome, the browser would not allow me to complete the Accessibility Quiz. I read one other post where the user deactivated or deleted their Chrome extensions and was able to finish the tutorial, but that did not work for me in Chrome, so I switched to Microsoft Edge and was able to complete the tutorial easily.
When signed into my freeCodeCamp account from Microsoft Edge, all of the work I completed using Chrome doesn’t show up, and visa versa, my progress completed in Edge doesn’t show up in my profile when I am logged in using Chrome. I have tried logging out of both and logging in again several times. I have deactivated and deleted extensions. Do you have other troubleshooting suggestions that I could try? I’m a beginner at coding, but a veteran educator of instructional technology for 20+ years. I am determined to get this to work so I can change careers within a year.
My concern is that I will not be able to complete the certificates if my full progress is not registering in either browser. How should I proceed from here?
Thank you in advance for your help!
To clarify: You do not need to complete any of the “Practice Projects” (projects that start with “Learn X by Building Y”) to claim the certification.
The only requirement to claim a certification is its 5 related “Certification Projects”.
You can confirm the requirements to claim a certification, by navigating to the settings page.
Here are some recommendations for the smoothest experience on the freeCodeCamp learn platform:
Ensure you have an up-to-date OS (Windows 7 and below is no longer maintained)
Ensure you have an up-to-date browser (Chrome, in our experience, has been the most stable (specification conforming))
Ensure you have no browser extensions with access to freecodecamp.org
Try not to sign into freeCodeCamp on too many different platforms at the same time. Your freeCodeCamp state is stored between your local browser storage, and the freeCodeCamp database; changing browser could cause miscommunication between states.*
*This is not confirmed to be an issue, but it is a common problem with Single Page Apps (freecodecamp.org/learn is partially a SPA).