Progress not saved - account not duplicate

Hello, I just finished HTML cat course, then been logged out and seems the progress is lost. Looks like a new account as well - used only 1 email address. Seems like an occurring problem here but could not find sufficient answer. Let me know if you can help, thanks! L

Do you use one of the alternate sign in options such as GitHub? Did you change your email address for that account?

No and no:) one email

You only directly sign in with one single email and use no other sign in methods, to confirm?

How did you determine that you have a different account then?

Hey there can you send us an email at support@freecodecamp.org, I or Kris from the team will look into it.

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