I am adding a onCancel message to the Servicebot management portal. Can you confirm or update the below text:
Thank you for supporting our tiny non-profit and we are sorry to see you go. We would welcome further donations in the future, and would put them to good use. Your continued support helps provide free learning resources for millions of people around the world.
Please note that this can not be a multi-liner as per their specs. This is shown on a modal by them on their subscription page.
Sure - we can keep it short and informal sounding:
OK - we’ve stopped your donation. Thanks again for supporting our tiny nonprofit. Whenever you’re ready to donate again, we’ll still be here - helping people around the world learn to code for free.
By the way “non-profit” is British English. In American English we say nonprofit (no dash).
Thanks, this message is on a confirmation dialog actually, meaning the subscription is cancelled after the they confirm.
So, I think something like this:
Thanks for supporting our tiny nonprofit. Whenever you’re ready to donate again, we’ll still be here - helping people around the world learn to code for free. We will process your cancellation shortly.
Thanks for the clarification. Then the text should be:
Thanks again for supporting our tiny nonprofit. We are helping millions of people around the world learn to code for free. Please confirm: are you certain you want to stop your monthly donation?