Unable to claim certification

freeCodeCamp Support
1

mine keeps

mine kkeeps saying i need to save my name even thou i’ve done this

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2

Hello there,

I have moved your reply to its own topic.

I cannot see a name on your account. Be sure to navigate to your profile, click on the edit icon, and set your name:

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I hope this helps

3

Welcome to the forum @davex101

In the Settings page, make sure both Profile and Name are set to public.

Happy coding

4

thanks soo much. my mistake

5

thanks soo much. my mistake. i wanted to clarify that. anyways i added my name but it say congrats you’ve clamied …….. your certificate but nothing is downloading and i cant see the certificate. when i click the show certificate it redirects to login

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6

the message says @fcc-30e973e5-7982-4ec9-b052-acc048e5a468, you have successfully claimed the Responsive Web Design Certification! Congratulations on behalf of the freeCodeCamp.org team!**
but i cant see my certificate** https://www.freecodecamp.org/certification/myusername/responsive-web-design-v9 keeps re directing back to login

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7

when you are redirected, look at the top of the page, there is a message telling you what the issue is

8

Hola tengo el mismo dilema que davex101 y desde la vista de perfil como ajustes me redirige a la pagina de inicio y el mensaje que me muestra en la parte superior es ir a ver el certificado desde ajustes y el enlace de mostrar certificación me envía a la pagina de inicio.

9

can you share the exact wording of the message that appear at the top of the screen?

could it be that there is an hidden message that you need to have some privacy settings set to public?

10

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11

are you going to this part of the settings?

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12

Después de solicitar ese que me señalas, me estaba pasando lo mismo pero me salio un nuevo mensaje que me solicitaba tener la cronología Publica para poder mostrar los certificados . Creo que lo mejor para otros usuarios es dejar todo publico. gracias por la ayuda.