Webpage shows server is down whenever i try to run a code

from past few days the webpage shows

“Something went wrong. Please try again in a moment or contact support@freecodecamp.org if the error persists.” and “// running tests
Error: Timed out waiting for the test frame to load” whenever i try to run the code.

I am facing the same problem every day and i cannot continue my progress
please can you resolve this ASAP.

Did you contact support@freecoecamp.org about this?

Please try one of the following steps to move forward.

Click on the “Restart Step” button and force a refresh of your page with CTRL + F5 then try to paste the code in again.

or - Try the step in incognito or private mode.

or - Disable any/all extensions that interface with the freeCodeCamp website (such as Dark Mode, Ad Blockers, or Spellcheckers).

or - Ensure your browser is up-to-date or try a different browser.

I hope one of these will work for you.

If they don’t please write to the email as written in the error message.

no, can you help me that please

we can’t write an email for you. Before that you can try to do the troubleshooting steps I wrote above

i tried all the steps you have told but there is no changes it shows same error

one thing that is not written there is if you are using a VPN, you could try turning that off

you can also try to see what error appears in the browser console

no i am not using any vpn and i have also turn off the extensions

if none of the suggestions here work you will have to write an email

what browser are you using? what other browser have you tried?

Microsoft edge and google chrome

and they are both updated to the latest version?

then really please write an email to support

yes, they have updated to latest version recently

we have exhausted any help possible from the forum. Please contact support via email.

thanks for helping me.

but it somehow works on private tab if account is not logged in.

if i login my account it shows the same error.

Hello freeCodeCamp Support Team,

I am having an issue with the Camper Cafe project in the HTML curriculum.

I am currently on Step 25. I have completed the required code according to the instructions, and the preview is loading correctly. However, when the tests run, I get this error:

“Client: Error: Timed out waiting for the test frame to load”

I checked the browser console in Microsoft Edge, and it also shows a Content Security Policy message related to creating a worker from freecodecamp.org.

I also tried opening the challenge in an InPrivate window, but I get the same error.

I have attached screenshots of:

  1. My code and the challenge.

  2. The browser console showing the error.

Could you please check whether there is an issue with the test runner for this challenge and let me know how I can proceed?

Thank you for your help.

Please do not create duplicate topics for the same challenge/project question(s). If you need more help then respond back to the original topic you created with your follow up questions and/or your updated code and question.

The duplicate topic has been unlisted.

Thank you.