I don’t have an IT background but often during the search for Customer/Client-focused jobs, I find that there is a requirement for knowledge of SaaS tools like Salesforce and Hubspot.
Would you appreciate any insight into
- The latest SaaS tools that are being used (and are likely to stay in use for few years ) and
- The best place to learn them?
- Do I have to take a developer’s course to learn these?
- Is there a basic program that gets you ready to understand these tools and you take it up from there?
I am confused, I would appreciate if anyone could throw some light on this. Thanks in advance.