I appreciate the idea that complete beginners don’t get too much out of asking for help and copypasting answers without understanding what is going on…
However, I do think the chat is too well hidden at the moment. Traffic has really gone down and so has the opportunity to help others (I prefer chat over the forum in many ways), which doesn’t only help the person being helped, but also the people providing the help. Maybe we can provide some middle ground and clearly tell people during sign up that the possibility exists to ask for help in the chat and where to find it. An external link to the chat wouldn’t be too bad in my opinion. And perhaps a link to gitter can be added in the Read-Search-Ask post on the forum.
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