Build a Teacher Chatbot: Can't find the instructions

Hi, pls help. The instructions are not visible on my end. I activated/clicked the instructions tab already. Tried checking other workshops, they are also like this. Thank you in advance.

Hi

Can you link to the url of the step you are on so we can check it

please try cliking on “instructions”

if that does not work please go to the settings and use the button to reset the editor layout

this is the link from my browser: https://www.freecodecamp.org/learn/javascript-v9/workshop-string-inspector/step-1

Am I doing it right?

did you try to go to the settings and use the Reset edutor layout button?

you can also clear the browser cache

As @ILM says, from that view you had in the pic of the blank script.js and console screens, if you click “instructions”, the instructions should appear in a first column on the left. Keep clicking if necessary until they appear.

yes I did click the “instructions” tab, but it is not showing the instructions.

Thank you for your immediate help.

Are you referring to the Settings from Menu button on the upper right corner? I cannot find a reset button from here.

Clearing Cache worked! thank you very much

Clearing Cache worked!

But it created another problem. My exam, including the activities I finished, in Responsive Web Design went away.

I am waiting for the result of my exam taken last January 27 2026. Kindly help, thank you.

please wait, it can take a few days

in the settings there is this button, it’s made for situations like this

this Reset Editor Layout is not clickable on my end. When I hover over to this button the pointer shows a circle with backslash.

did you try it before cleaning cache? now that you have cleaned cache it’s normal, the layout is back to default

I tried it only now, after clearing the cache. :persevering_face:

Does it mean that my Exam, including the activities, I finished in Responsive Web Design are gone?

no, clearing cache does not delete data in your account saved on the server

it is only removing local data saved in your browser. For example, if you had saved code in a lab because you meant to continue working on it you will find that missing

Pls help me how to revert my account, I am finished with everything in Responsive Web Design. Only waiting for the result of my Exam.

but this is what I can see on my end

once you cleared cache you were probably logged out

are you sure you logged back in the right account? could you have a different email address that you used previously to log in?

Yes, I am using the same email.

please look in the exam page, does it say that your exam is pending?

It doesn’t show anymore the info about my previous exams. I had last January 17, 2026 which was a failing score only 76%, I tried again last January 27, 2026.

This is what I can see now