Make sure to click the “I’ve completed this challenge”
If you already did, then make sure to go to your settings and turn your certificate to the public.
Just to confirm, you have completed all five projects?
And you have do the following steps?
You need to go to your account settings to claim your certificate. Before you can do so, you also need to agree to the Academy Honesty Pledge.
To make your certificate appear in your profile, you need to have your profile, your timeline and your certificates set to public. If you want your name to appear on your certificate you also need to have your name set to public.
If you have done all of that, are you able to claim your certificate through the settings page?