Profile Lookup Challenge- Please, why is my solution not working?

It would help to have the challenge link to this problem.

I’ve edited your post for readability. When you enter a code block into a forum post, please precede it with a separate line of three backticks and follow it with a separate line of three backticks to make it easier to read.

You can also use the “preformatted text” tool in the editor (</>) to add backticks around text.

See this post to find the backtick on your keyboard.
Note: Backticks (`) are not single quotes (’).