Hi, I completed all the requirements for the Foundational C# with Microsoft Certification exam, but when I click “Start the exam” I get the error: “An error occurred trying to generate your exam.”
I’ve tried clearing my cache, using a different browser, and incognito mode — the issue persists.
Can someone help?
is this error on the microsoft platform?
No, the error occurs on the freeCodeCamp platform, when I click “Start the exam” on this page:
The error message says: “An error occurred trying to generate your exam.”
can you open the browser console and see what error appears there please?
are you able to show if there are errors in the browser console?
can you please write to support@freecodecamp.org please? so they can check if it’s an issue with your account or it’s global
If you click the network tab in those dev tools and find the failing request, what is the response? There should be a failed request that matches that GET api.freecodecamp.org/exam/... find it, click it, and then there should be a “response” tab you can click to see what the server responded with - what does it say?
The 403 response for that endpoint in the freecodecamp code says it gives that response if you haven’t completed all the required projects. But it shows you did complete them in your screenshot. Maybe try a quick refresh of the page to see if that note still shows up?
However, the page clearly shows “Congratulations, you have completed all the requirements to qualify for the exam.” — so there seems to be a mismatch between what the frontend shows and what the server believes.
can you check in the settings, if you have accepted theAcademic Honesty Policy? https://www.freecodecamp.org/settings#honesty
That’s strange @testersaadm - looking at the code, there is one possible bug - if you somehow got one of the trophy projects submitted twice to your account - that’s what you would see. If you want to share your freecodecamp username, I could try and look into it. Certainly could be something else, maybe share your MS username too? You can DM them to me if you don’t want to share them here. Otherwise, you could email them to that support email @ILM shared.
