Can't access my certificates

This user is not eligible for freeCodeCamp.org certifications at this time.

Whenever I try to access my profile certificates, it shows the above error.

I don’t know why it’s happening. If someone knows please let me know.

I can see them on profile but after clicking on them, it shows

Welcome there,

It is likely one of your profile settings. Would you mind sharing your username?

Username: @ParneetSingh

@Sky020 please revert back if there’s any fix to it

Hey @parneet1650.be20 . You should have received an email from an @freecodecamp.org domain about resolving this.

I suggest continuing the discussion there.