[COLLATION] Profile Name and Username Issues

Issue

  • Unable to edit profile information at https://freecodecamp.org/<USERNAME>
    • Thereby, unable to add name
    • Thereby, unable to edit username
  • Unable to view certifications

Tracker

Updates

  • Fix is in progress
  • Fix is merged
  • Fix is deployed
    • Fix was rolled back, because of an unrelated issue

Hello freeCodeCamp team,

I recently completed my first certification (Responsive Web Design), and I changed my username afterward. However, I forgot to set my name in my profile before that, and now I’m unable to edit my name in the settings page.

I would like my full name to appear on the certificate as: Salah Al-Deen A. Al-Rhabi

Please help me update my name on the certificate.

Thank you very much in advance!

Best regards,
Salah

1 Like

the team is aware that there is issues with editing the profile, if you are in an hurry to add your name to your certification you can write to support@freecodecamp.org and they can help you there

Hi,

I recently completed the “Foundational C# with Microsoft” certification and tried to claim my certificate. However, it only shows my username instead of my real name.

It says:
“We need your name to put it on your certification. Please add your name in your profile and click save.”

But when I go to my profile settings, there is no field to enter a name — only the username field, which is already set.

I even tested this with a second account: at first, I was able to enter a name, but after changing the username once, the name field disappeared and is now locked on both accounts.

How can I add my full name to the certificate? Or is this a bug?

Any help would be appreciated!

Thanks
Samuel Schröfel

the team is aware of the issue with editing the portfolio and is working on it

2 Likes

I am also having this issue.

the team is still working on it, if you are in a hurry you can write to support@freecodecamp.org to ask for them to add it to your profile

please read this response
https://forum.freecodecamp.org/t/i-cant-add-my-name-to-my-account/757391/2?u=hbar1st

btw, you would need to edit your profile to add your name, which is the page that has issues, the settings is working fine

Alright, thanks ill write to support@freecodecamp.org to get it done

Hi, I just finished the “Responsive Web Design” course, but when I try to claim the certificate, I get a message saying I need to add a username to my profile. The thing is, I already have a username, so I’m not sure how to fix this.

I also tried to post a screenshot in the topic, but I wasn’t able to upload it.

please read this response
https://forum.freecodecamp.org/t/i-cant-add-my-name-to-my-account/757391/2?u=hbar1st

I can’t add a name to my account and I can’t get my certificates



the team is aware that there is an issue with this, they are working on it

if you are in an hurry to make the change to your profile you can write to support@freecodecamp.org to ask that they do it for you

Suggest me the way to change name. Note : I have issued my user name but in the certification i could not able to see my name

1 Like

at this time there is a bug, you can write to support@freecodecamp.org and they can add your name to your profile

Hello,
I have completed and claimed the “Scientific Computing with Python” certification. My profile and certifications are set to public in my settings. However, the certificate link loads infinitely for anyone who is not logged into my account (tested on multiple devices).
Here’s the link: https://www.freecodecamp.org/certification/CapriMoon/scientific-computing-with-python-v7

Any idea what’s wrong?

write the url all lowercase

there is a bug that the team is working to fix

i completed the course “responsive web design” and when i tried to claim my certificate, it asked me to enter my name in my profile to issue the certificate.
but i can’t find any edit option to do so.