Next time, please bore us with the details.
It didn’t dawn on me until now that you aren’t writing code from scratch and don’t know how to modify the source code files.
I’ve noticed that you’ve posted 4 other questions about how to do something in Showit over the past 9 months. I just wanted to point out that the main focus of this forum is for users of the site who are struggling or are stuck and need help with a lesson challenge or project they are working on.
I don’t know if you’ve looked into or are working through any of the site’s curriculum or not. However, I do think it would benefit you to at least learn some basic HTML/CSS concepts. And how to at least open and modify HTML CSS source files (which are plain text files) and the basic elements of HTML and basic properties/values of CSS. You don’t have to go full fledged programmer beast mode. It doesn’t have to be here, although this site is welcoming to all who want to learn to code on any level, not just aspiring programmers.
It’s not really supposed to be a technical support type of forum for people who aren’t wanting or can’t take the time to learn anything, or a vendor specific technical support forum.
In the past 9 months, you could’ve already learned many things with just a few hours a week investment.
If you’re unwilling, can’t take, or don’t have the time to learn some basic stuff, then why not contact Showit support for these issues? Or drop them a line about possibly creating some user forums for their customers on their site like every other software company does.
As far as I understand, Showit is a subscription based tool/service paid monthly. Support is part of what you’re paying for, since you decided to go the “black box” commercial product route to avoid having to learn to code or hiring a web developer in the first place.
A lot, if not most, of the users of freeCodeCamp are just regular people of all ages from around the world who are are using this great free resource to learn to code on their own time. Whether because they have aspirations to get a job as a developer, or simply for personal enrichment or for whatever other reason.
It would have been nice to know upfront what Showit was from the get go. And I think you’d be better off in the long run just learning some general web development stuff on your own and then asking questions about that, than trying to use this forum as your own personal Showit support forum.
Sorry, don’t take any of this the wrong way. I really am not trying to be rude here. On the contrary, in fact, I am trying to encourage you to at least learn a little bit more so you have a working knowledge of the web technologies and can be a little more self-reliant.
The thing about drag and drop site builder tools is… they are all fine and great until, as you’ve discovered, they don’t do exactly what you want or expect or you run into some limitation. And if you have very little knowledge of how things work behind the scenes, then you can easily get into a bind, even for things that seem like they should be simple and straightforward.
They’re easy to use to get a site up and running quickly, but they are only as good as the developers of the tool designed them to be. That’s where at least some knowledge of HTML & CSS is very helpful, to get around the limitations a tool like that might have.
Coding a site fully from scratch and using site builder tools each have their pros and cons. There’s no reason why you couldn’t do a little bit of both though if these kinds of issues keep popping up.
That said, here’s another link that may be helpful:
The concept there should also apply to video.
Again, I’m not trying to be rude. And it’s not that I don’t want or am unwilling to help, it’s just difficult since it seems that you don’t know how to modify source and I really don’t know that Showit site builder tool.
You’d probably get issues like this resolved quicker by contacting Showit support.