There was a small issue within the last day or so where containers weren’t loading as expected, it should be resolved now.
With many of the other issues you two are facing, you may be able to resolve most of them by looking through these troubleshooting tips. There’s a couple things to try to reset a step in there, which will usually fix an individual step not working. If nothing in there is working and you are stuck, you can create a forum post and someone can try to help.