. Recently, I ran into a particularly perplexing issue with my WordPress site, specifically involving the Google Site Kit plugin. The error message was quite daunting:
"Warning: require_once(/home/customer/www/awaytowork.ca/public_html/wp-content/plugins/google-site-kit/includes/Modules/Analytics/Web_Tag.php): failed to open stream: No such file or directory in /home/customer/www/awaytowork.ca/public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 43
Fatal error: require_once(): Failed opening required ‘/home/customer//public_html/wp-content/plugins/google-site-kit/includes/Modules/Analytics/Web_Tag.php’ (include_path=‘.:/usr/local/php74/pear’) in /home/customer//public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 43"
This was for a website i built for a [Dentist in Regina]
Confronted with this, I embarked on a troubleshooting journey. Here’s how I tackled it:
1. Immediate Plugin Deactivation
First things first, I temporarily deactivated Google Site Kit. This was a necessary step to stop the error from affecting my site’s functionality and user experience.
2. Fresh Installation of the Plugin
Suspecting a corrupt installation, I decided to start afresh. I removed the existing Google Site Kit plugin and then installed a new copy directly from the WordPress plugin repository. This step often resolves hidden corruption or missing files.
3. Verifying File Permissions
File permissions can be a silent culprit in many WordPress issues. I checked to ensure that directories were set to 755 and files to 644, which is the recommended setting for WordPress.
4. Investigating Plugin Conflicts
Plugins can sometimes interfere with each other. I deactivated all other plugins and reverted to a default theme, then reactivated them one by one. This process helped me identify if any other plugin was causing a conflict.
5. FTP File Check
Using an FTP client, I navigated to the google-site-kit plugin directory to confirm the presence of the Web_Tag.php file. If it was missing, I would have uploaded it manually.
6. Consulting with Hosting Support
When all else fails, turning to experts is a wise move. I reached out to my hosting provider for insights, especially to check if server-specific issues were at play.
7. Always Back Up
A golden rule before making any changes is to ensure a full backup of your site. For those not comfortable with technical troubleshooting, seeking help from a professional is advisable.