Don’t know if this is the best place to ask, but anyone mind looking at my resume / skill set and offering some job search advice? I have edited out all the location info. My wife and I just moved to the Seattle area from 2100 miles away.
In the two weeks I have been job hunting, I have had 9 interviews. Problem isn’t finding work, but I would really love to get beyond working Helpdesk positions. I am not expecting to break into Front Development anytime soon, but with my experience and being able to program in javascript, I would like to do something with a bit more challenge and responsibility. If anyone has some direction on what to look for while I continue learning I would appreciate it. Once I get fully unpacked next week I plan on trying to find to FCC meetups in the area.
SKILLS
Tools
- Brackets, Chrome Developer Tools, AirWatch MDM, BMC TrackIt, RoyalTS, VNC, ShoreTel VOIP, iOS, Microsoft Office 365, Windows 7, Windows 10, and Active Directory.
Technical
- HTML / CSS, JavaScript, Helpdesk Support Tier 1 and 2, and Customer Service
PROFESSIONAL EXPERIENCE
IT Helpdesk Technician / September 2014 – August 2017
Location
- Maintained technical support to 150+ machines throughout 4 separate locations, assisted with FFIEC compliance for all devices, and provided customer support for the various software utilized by 90+ employees.
- Tested, installed, and documented client operating systems, software applications, service packs, updates, patches, and hot fixes in accordance with bank's current Information Security Program.
- Coordinated mobile application development with Technology Steering committee by administering beta test for multiple platforms, tracking potential issues with design / functionality, and communicating with developers.
- Provided support, repair and routine maintenance / systems analysis for the following hardware: Personal computers, laptops, tablets / peripherals, telephones, printers / fax, ATMs, and video cameras.
- Staged and deployed all client computers, tablets, peripherals and telephones.
IT Technician / August 2013 - August 2014
Location
- Monitored and managed end user accounts for computer access and network resources by setting up user profiles, configuring operating software on workstations, and performing software / security updates.
- Remotely assisted users with technical support issues for multiple campuses and assigned tickets to interns.
- Maintained software licenses and hardware inventory.
Communications Specialist / Sept 2006 - June 2010
Location
- Proposed and maintained a yearly departmental budget of $250,000 - $500,000 while coordinating department travel, tracking inventory of items with corporate logo, and supervising department interns.
- Managed yearly First Time Home Buyer Expo by designing shipping system, coordinating vendors, and directing employee participation.
- Developed position job description and core competencies
- Managed emergency and evacuation procedures as Floor Warden.
Computer Technology Support / Technician
Location 33 months during education
Location August 1996 - July 2000
EDUCATION
Full Stack Web Development Certification / December 2016 - Current
freeCodeCamp, www.freecodecamp.com/
Front End Development Certificate / April 10, 2017
- Worked through coding challenges and built projects with a focus on HTML, CSS, and JavaScript.
CompTIA A+ CE / March 2016 - March 2019
Bachelor of Science / May 2004
- Major: Broadcasting and Film
- Minor: Speech Communication