I attempted the JavaScript Certification exam on 12/02/2026 at 11:34:47. After completing the exam, the assessment status showed as “In Progress” for about a week. However, today I noticed that the status has changed to “Retake Required.”
Could you please let me know why this happened?
Additionally, when I try to retake the exam, the “Start Exam” button appears disabled, and I am unable to proceed. I am currently stuck and unsure how to move forward.
I was not expecting this situation and would really appreciate your assistance. Kindly look into this issue and let me know how I can proceed to complete the certification process.
Can you suggest further what should I do next?
I am uanble to retake the exam and not able to claim the javascript certificate.
I completed the 1056 steps and then completed the javascript exam too still not able to claim the certificate.
Can you hep me out with this?
Yes, I have already reported this issue to support@freecodecamp.org but they reverted as
below screenshot.
Could you help me out? What further can i do to claim my javascript certificate also tell me what is the root cause of retaking the examination?
Also i queried about the retake exam but didn’t got revert till now.
Please explain clearly that you are not waiting for the exam results, which is what they understood, but that you want to retake the exam, like give all the infos that you have given here or link to this forum topic.
For the root cause, I am not sure, I have never seen this. Maybe something happend during your exam that made the data collected weird, and the exam could not be approved based on the honesty parameters put in place.
I would like to clarify that I am not waiting for the exam results. Instead, I would like to retake the exam.
I understand that something unusual may have occurred during my previous attempt, which might have affected the approval process. I respect the honesty policies in place and would like the opportunity to retake the JavaScript exam.
Currently, the JavaScript exam appears as disabled on my account. Could you please guide me on the steps required to re-enable it or allow me to retake the exam?
Thank you for taking the time to work through this with us. There is a bug in the Exam Environment application which is causing it to display the wrong message on the exam.
An update should be available within the next 24 hours.
I have the same issue as it for ankita0909, from very begging to the end that she explained. I hope that i don’t have to sit almost two hours through the test and can know results and move on. Thanks
