Login/Logout w/Github credentials resets profile/progress

Tell us what’s happening:
This is now the 3rd time in as many months that in the (rare) event I actually sign out of my fCC account thru my browser (Google Chrome; updated daily), any attempt to re-sign in (using my Github credentials, the same account I signed up initially with) is completely reset & I find myself on a blank profile page treating the log-in as completely new.

This seems to be a recurring problem with plenty of accounts. I don’t understand how a site that’s supposed to be a beacon for non-“tech”“code”“web” folks continues to have log-in issues, of which there doesn’t appear to be any sort fix (e-mailing admins ain’t it; that’s the first brick in the road of wanting to look for instruction elsewhere).

Could y’all perhaps create a sticky in the Support forum highlighting this issue & supplying instructions to correct it, even if only temporarily. I c&p every bit of info out of the fCC editor & save it locally to save me too much aggravation, but even c&p’ing all of it back into each block of the curriculum seems unnecessary & ends up just frustrating me even further.

I hate to sound like I’m piling on you folks; I am eternally grateful for this resource & the myriad volunteer hours poured into this site trying to assist people with their lives/careers. But accessing the material, as the user had left it & with accurate recording of curriculum completion, seems to be part & parcel of how fCC should operate & the time wasted trying to fix credentialing (especially with 1-click sign-in options) feels like an oversight of some sort.

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What exactly do you mean by ‘blank profile page treating the log-in as completely new’?

Also, have you made any changes to you GitHub account?

Login issues are pretty rare as a percentage of the total number of visitors to fCC, but every log-in system unfortunately has its bugs.

the freecodecamp curriculum is identified through email address - if you change your email address on github and then use github log in you are creating a new account
make sure you are using the right email address to log in

there is a rare chance you may have found a bug that creates a duplicated account for the same email address, for that you will need to write to support@freecodecamp.org

i.e. - after log-in, the landing page is a blank profile page with a randomly generated username, yet still attached to my Github credentials which have not changed.

Will follow @ilenia’s advice & send issue to support.

You can also get funky results if you are changing your email on your freeCodeCamp profile to something other than your GitHub email address.

Likely the cause’; just gonna’ screenshot the exact credentials in my fCC profile & keep 'em in Bitwarden & ensure nothing gets changed on either site to ensure consistent log-ins. Thanks for the help, y’all.