Name on Certification

Hello. I have completed the Responsive Web Design program and claimed my certification. However, it shows my username and not my actual name. My actual name has already been set to public, but it still does not show on the certificate. Can someone please help with this?

check again your settings, check what name is set in the Name field

Hi. My actual name is in the name field.

and your name is set to public? can you share a screenshot of your settings?

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and what about here?

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Never mind. The name on the certificate finally changed. Thank you for your time.

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