I can not collect the Responsive Web Design certificate after completing my portfolio

Did anyone have problems collecting their certificate? I’ve completed my Responsive Web Design portfolio, however, every time i go to claim the certificate it show a message stating, “It looks like user John Doe is not Responsive Web Design certified”. If anyone knows the answer to this, kindly let me know how I could go about collecting my first certificate. Thanks!

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Even I am facing a similar problem. I cannot claim my certificate.

I am also getting the same response.

I don’t know why that is. I’ve completed all 5 certification projects.

Thank you for helping make FCC better. Bugs can be reported as GitHub Issues. Whenever reporting a bug, please check first that there isn’t already an issue for it and provide as much detail as possible.

Try to submit it again. It’s happening all the time on the exercises(for me), and I have to go back and submit again. But it works only when the correct solution is submited. Happy code!

@emitombe and @Tarun30

It looks like the issue was resolved here

Thanks! I was able to claim it finally