"Oops" Error - Help Please

freeCodeCamp Support
1

Hi all,
I have a very odd issue (to me).

I am able to log into my FCC account and view the Forum BUT,
when I try to “Visit Curriculum” and attempt to sign in to track of my progress I get the error:

“Oops! Something went wrong. Please try again in a moment.” , In a banner on the top of the web page. I cannot keep my progress for my courses.

I am running Xubuntu 18.04 and have tried several things:

  1. Opened acct with Firefox and Chrome,
  2. Tried to open acct using my email acct & Github and Google acct.

Getting to “Learn” has some problems.

Thank You,
Matt

2

I removed your email address because this is a public forum.

Try clearing you browser’s storage, refreshing the page, and logging in. Sometimes weird artifacts get into your browser cache.

If that doesn’t work, you may have accidentally created a duplicate account when you attempted to login with multiple methods. If that’s what happened, you need to contact support@freecodecamp.org and ask someone to manually go looking for your accounts.

3

Thanks for removing email, I knew that was stupid…

4

No worries. We’ve got your back.

5

Ariel,
You know I still cannot make FCC save my results for my curriculum. I am still getting this exasperating message.

6

Have you sent that email? at this point seems you really need to

7

Did you try both of

  1. Clearing your browser’s storage, refreshing the page, and logging in
  2. Contacting support
8

I cleared Every thing out of Firefox except my passwords and I am working on ressetting my own password. hold on…

9

I had to reset the password myself.
Thanks

10

Is everything working alright now?