Production issue

Tell us what’s happening:
I am trying to enter and receiving a toast message Something is not quite right. A report has been generated and the team have been notified (It is …team has… not have :grinning:)

There is a 502 error on /get-session-user call
curl ‘
-H ‘authority:
-H ‘accept: /
-H ‘accept-language: el-GR,el;q=0.9,en-US;q=0.8,en;q=0.7,it;q=0.6’
-H ‘cache-control: no-cache’
-H ‘cookie: __gads=ID=5eadd9aeece78a4b-22ca448443ce00a0:T=1665671758:RT=1665671758:S=ALNI_MYVMg1KpgHYTxio0row7UDNdgzrjA; connect.sid=s%3ACxVCG3jZ4L20qX6S7mb_jkIfsKLuZF_0.U2%2BjopYYC%2BxG1%2Bubo%2BQWBUGu1vS6FSqwdvDiYw9w3S8; jwt_access_token=s%3AeyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhY2Nlc3NUb2tlbiI6eyJpZCI6IktWeDZib01sYlNabHZhTVZxdUs3U0ZNRk1vZEdLdEhNUHhLbHQ3SGxVcjE3WkdxbDBYb1FrT3Z4REt0akgwcHQiLCJ0dGwiOjc3NzYwMDAwMDAwLCJjcmVhdGVkIjoiMjAyMi0xMS0wNFQwODozMjoyOS45MDBaIiwidXNlcklkIjoiNWU0NDI3ZWUzNTE4ODRjMjgxZTViYjk0In0sImlhdCI6MTY2NzU1MDc0OX0.eYybGfQ99Tr9WUvZqtbEDrlXMy8oroCIf8wGM_lDZIA.pJD1LAzM%2BZZ6OjTZFBk1nYn3c7Y9Xr7Ifx2WbwVFmCg; _ga=GA1.2.283041183.1663143688; _ga_FKVJ4HT3MH=GS1.1.1667756180.4.1.1667758676.0.0.0; _gid=GA1.2.1174749717.1668408947; __gpi=UID=00000b7d8973b9a2:T=1667747452:RT=1668495272:S=ALNI_MYm3UEy5315ZgXJeqIBa2Ob_kKTgw; _gat=1; cf_use_ob=0’
-H ‘origin:
-H ‘pragma: no-cache’
-H ‘referer:
-H ‘sec-ch-ua: “Google Chrome”;v=“107”, “Chromium”;v=“107”, “Not=A?Brand”;v=“24”’
-H ‘sec-ch-ua-mobile: ?0’
-H ‘sec-ch-ua-platform: “macOS”’
-H ‘sec-fetch-dest: empty’
-H ‘sec-fetch-mode: cors’
-H ‘sec-fetch-site: same-site’
-H ‘user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36’

Your browser information:

User Agent is: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36

Challenge: Quality Assurance and Testing with Chai - Run Functional Tests on an API Response using Chai-HTTP III - PUT method

Link to the challenge:

3 days and no answer

Have you tried again today to go to the site? Are you still receiving the same error right now?

EDIT: If you have not already done so, try refreshing the page, clearing your cache and cookies, and disabling your browser extensions.

Yes, I did just now same error and redirected in here


See my edited response above.

I did clearing cache, storages, cookies pause all chrome extensions but nothing. Although I tried incognito mode and worked!

but is not a solution to use incognito

If you open the browser developer tools and click on the Network tab, can you show us a screen shot of what happens in icognito mode vs not in icognito mode? Make sure you refresh the page once the Network tab is open to see the effects.

Ideally, you will see all 200 statuses.

When in icognito mode, all browser extensions are disabled unless you specifically re-enable each of them separately. You could try using icognito mode and turn each extension back to see if one might be the culprit.

Also, try taking screenshots of the browser console with/without icognito mode. Make sure to clear the browser console before refreshing each mode.

nothing on normal mode

Make sure you refresh the page once you have gone back to normal mode AFTER you have opened the network tab.

I changed the chrome’s profile to another and it works in normal mode. So it is conflict with google auth or something

Interesting. @raisedadead Any thoughts?

I preserve logs but nothing seems to happening on network tab

What about the console?

Deleting chrome’s profile and resync it made the trick. Thx for your help

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You did all the work.

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