Account progress lost

I’ve lost most of my account progress. I’ve tried logging in with each login method (github, google, facebook and email) but I still don’t see my full progress and the certificate. I’ve posted about it before here and recommended to email the support team at I sent them an email on july 26th an another one on august 14th but still no reply.

What is the typical response time from the FCC team?


Please disregard this post.